SMS Opt-In

The Fono Messaging Program sends transactional SMS only to people who call a participating restaurant that uses Fono. There are no marketing or promotional messages. This page describes exactly how a caller opts in, what messages they may receive, and how to stop them. The program is operated by SKML LLC (DBA Fono) on behalf of participating restaurants.

How callers opt in (consent)

A caller consents to receive transactional text messages by calling a participating restaurant’s published phone number and staying on the line through the spoken disclosure. Before any text is sent, Fono’s voice assistant tells the caller that a text will be sent to their number and that they can reply STOP to opt out. The exact words a caller hears are shown verbatim in each path below.

Messages go only to the phone number the caller used to reach the restaurant, and only in direct response to that call. Consent is per the caller’s own action of placing the call; the caller can revoke it at any time by replying STOP.

What callers may receive

There are two transactional message paths. In both, {restaurant} is the name of the restaurant the caller dialed.

Message frequency

Messages are recurring as triggered by the caller’s own actions, typically 1–3 messages per call. No marketing or promotional messages are sent through this program.

Message and data rates

Message and data rates may apply. Carrier rates depend on the caller’s mobile plan.

Opt-out and help

• To stop messages, reply STOP to any message at any time. After STOP, no further messages are sent to that number unless the caller replies START to resubscribe.
• For help, reply HELP to any message to receive program information and support contact details.

Privacy

Mobile opt-in information and phone numbers are never shared with or sold to third parties for marketing purposes. For full details, see our Privacy Policy. The messaging program’s terms are part of our Terms of Service.

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